Understand before building
We talk to the people who run the routine, learn the processes and find the bottlenecks before proposing any technology.
ZDZCloud · Technology solutions
Your company has challenges. ZDZCloud builds solutions.
From the first diagnosis to daily operations. We stay with you every step of the way.
We learn how your company works, its processes and its bottlenecks. Then we build the solution: AI agents, systems integration, automation or whatever it takes. You run your business; ZDZCloud takes care of the technology so it can evolve.
10+ years in the market120+ projects delivered98% of clients come back
Sales
Sales Agent
No lead goes unanswered: the agent replies to whoever gets in touch, prepares the proposal and reminds your team of the next step.
Meet the Sales AgentCustomer service
Customer Service Agent
Every message in one queue: the agent answers about orders and deliveries by checking your systems and brings in your team when a person is needed.
Meet the Customer Service AgentFinance
Finance Agent
Your cash for the coming weeks, in plain view: the agent organizes the bills, reminds late payers and sets aside what needs your decision.
Meet the Finance AgentThe agents work inside what your company already uses. How we connect the systems
- ERPManagement system (ERP)
- CRMCRM
- WaWhatsApp
- WsWebsite and forms
- PlSpreadsheets
- BcBank statement
- NFElectronic invoice
- AgCalendar
- DcFiles and documents
Solutions, not tools
Technology serving the business, not the other way around
There is an AI tool for everything. What is missing is someone who understands how your company works and actually solves the problem.
The right solution for each problem
AI agent, systems integration, automation or software: we choose what solves the problem, not what is trendy.
From the start to the resolution
We stay with you from the diagnosis to daily operations, until your complaints are resolved, adjusting whenever the routine calls for it.
We don't start from scratch
Our own base of reusable solutions and components, adapted to each company. Less rework, more time for what matters.
AI agents
AI agents for every role in the company
One of the solutions ZDZCloud builds: each agent takes care of one routine, with rules you set and clear limits on what it does, what it asks first and what it never does.
Sales and customers
Sales Agent
Answers whoever gets in touch, prepares proposals from your price list and follows each negotiation through to the order.
See the agentManagement and finance
Finance Agent
Shows your cash for the coming weeks, organizes the bills to pay and reminds customers about open invoices.
See the agentSales and customers
Customer Service Agent
Brings WhatsApp, email and website messages into one queue, answers about orders and deliveries and calls in a person when needed.
See the agentSales and customers
Marketing Agent
Builds a calendar of the dates that matter to your business, prepares campaigns for your approval and picks out past customers to win back.
See the agentOperations and team
Purchasing Agent
Suggests restocking from stock levels and sales, requests quotes from your suppliers and checks each invoice against the purchase order.
See the agentOperations and team
HR Agent
Tracks deadlines and documents, organizes vacations, onboarding and offboarding, and answers team questions with the company's own policies.
See the agentManagement and finance
Accounting Agent
Checks entries and invoices before month-end, organizes the monthly package for the accountant and keeps track of tax and filing dates.
See the agentOperations and team
IT Agent
Takes your team's requests for help, answers what is in the company's guides, reviews access and reminds you of equipment and license renewals.
See the agentManagement and finance
Management Agent
Sums up the day in sales, cash, customer service and purchasing, points out what left the usual pattern and shows the decisions waiting for you.
See the agentNo agents in this area.
In practice
See the agents at work
Everyday situations for each role, from the first contact to the weekly report.
Illustrative examples, with fictitious companies and people.
The website contact gets a reply
The agent replies, understands what the person needs and asks right away for what is missing to prepare the proposal.
The proposal follows your price list
Products, terms and validity follow what you approved. If the customer asks for something different, the proposal goes to you first.
Nobody forgets the follow-up
The agent picks the conversation back up on the agreed day and lets the salesperson know when the customer wants to negotiate.
This week's bills, in order
The agent sorts the bills by due date and priority. You decide what to pay, and the payment itself stays with your team.
Cash for the coming weeks
Expected receipts and bills to pay become a week-by-week forecast. A tight week shows up before it arrives.
A reminder in your words
The message follows the text and time you approved. If the customer says they already paid, the agent checks the statement before closing the invoice.
The customer asks about an order
The agent checks the management system and delivery tracking and answers with what is on record, without making up dates.
One queue for every channel
WhatsApp, email and website in the same place, each conversation with its status in view.
A request with an owner and a deadline
The agent opens the request, assigns the owner by your rules and reminds the team until the customer gets an answer.
Your business calendar
The agent lists the dates that matter to your company and tells you early which ones need a campaign.
The draft comes to you
The email follows your brand's voice, and you approve, adjust or discard it before it is sent.
Past customers to win back
The agent picks out those who used to buy and stopped, by the criteria you set, for a win-back campaign.
Stock speaks up before it runs out
The agent matches stock against sales pace and shows what needs restocking, with a suggested quantity.
Quotes side by side
Each supplier replies in its own way. The agent puts everything in one table, with price, lead time and track record.
The purchase waits for your approval
The agent prepares the order and explains why it suggested that quote. A person on your team closes the purchase.
Team questions get an answer
An employee asks on WhatsApp and the agent replies with the company's policy. Anything that needs a decision goes to a person.
Onboarding with everything in place
The onboarding checklist follows the agreed order: documents, records, access and a welcome.
Vacations planned ahead
The agent cross-checks vacation requests and shows when one area would be left uncovered, before anyone approves.
Incoming invoices, checked
Each invoice that arrives is compared with the order and the supplier's record. Anything that does not match is set aside.
Entries reviewed before the close
The agent reviews the month's entries and marks what needs a document or an adjustment.
The monthly package for the accountant
Invoices, statements and receipts organized, with a list of what is still missing, ready for your team to send.
A colleague asks for help and gets the steps
The agent understands the problem, answers with the company's guide and, if that does not solve it, opens a ticket for the person in charge of IT.
Every request in its place
Tickets come in with the subject, the urgency and who asked. The person in charge of IT sees what matters most first.
Leftover access shows up in the review
The agent compares the team list with the access in each system and shows what was left behind. A person in your company decides what to remove.
The day starts with a summary
Sales, cash, customer service and purchasing in a few lines, with what needs attention first.
What leaves the pattern becomes an alert
The agent compares with what usually happens and explains what it saw. Problems are not left out of the summary.
Stalled decisions, with a recommendation
Each pending decision comes with who is waiting, what the agent recommends and why. You decide.
Solutions
Everything the solution needs
Systems integration, automation, software, modernization, ongoing support and cloud. The same factory, from diagnosis to daily operations.
AI agent creation
A new agent for the routine only your company has, with rules written together with your team and a start followed up closely.
See the service
Integrations between systems
Your systems talking to each other: management system, CRM, online store, bank, invoicing and WhatsApp, without typing the same thing twice.
See the service
Software development
Web systems, apps, customer portals and APIs built for your operation, with tests and review in every version.
See the service
System modernization
Old systems replaced piece by piece, with the company running, data checked during the move and the team working throughout the switch.
See the service
Ongoing support and evolution
Ongoing care for the systems and agents already in use: monitoring, fixes, small improvements and rules adjusted when the business changes.
See the service
Cloud, automation and DevSecOps
Systems and agents in the cloud, well organized: new versions published automatically, security checks, tested backups and visible spending.
See the service
A ZDZCloud product
MoveOnAgents: a ready-made digital team for your company
Prefer ready-made agents, already organized by role? MoveOnAgents is ZDZCloud's AI agents product for small and medium-sized companies.
- Agents by role: sales, finance, customer service, purchasing and more
- They work inside the systems your company already uses
- Rules and limits that you set
How we work
From diagnosis to the solution in your daily routine
No fixed package: everything starts by understanding your company.
Free diagnosis
A free freedom diagnosis, in a WhatsApp conversation. We understand the main difficulties and where the opportunities are.
Understand how it works
We get to know the processes and the people behind each routine, and show what ZDZCloud can do for your company.
Build the solution
AI agents, integrations, automation or software, with rules and limits you approve. What doesn't exist yet, we create.
Stay until it is solved
We stay with you day to day, adjusting whatever is needed until your complaints are resolved. You stay because you are satisfied, not because you are locked in.
You stay in control
Agents with limits, not on autopilot
The agents work for your team, not in its place. Important decisions stay with the people who know the business.
Your rules
Each agent follows the limits you approved: amounts, hours, customers and types of reply.
People decide
Payments, special terms, hiring and sensitive replies go through someone on your team.
Everything on record
Every action is recorded: what was done, when and why. It is easy to check.
Pause whenever you want
One message pauses an agent, a task or the contact with a customer.
Who we are
Technology that sets you free instead of locking you in
ZDZCloud is a software factory in São Paulo. We combine knowledge of business, processes and technology to solve the challenges of small and medium-sized companies, without locking anyone into a system.
Clients stay with us because they are satisfied, not because they are held hostage. What doesn't exist yet, we create.
To support humanity in its next step: a future with more peace, love and prosperity. One dream at a time.
- Free to leave. Happy to stay.
- A true partner
- No lock-in by design
- Transparency at every step
Your company has challenges. Let's talk about them.
Talk to ZDZCloud on WhatsApp: +55 11 97689-4645